Privacy Policy – Branded Door Mats
At Branded Door Mats, we value your privacy and are committed to protecting any personal information that we collect. By using our website, services, or placing an order with us, you agree to the practices outlined in this Privacy Policy.
What Information Do We Collect?
When you visit our website, place an order, or register, we may collect the following details:
Name
Email address
Mailing address
Phone number
Order details (products purchased or enquired about)
This information helps us process your order and provide you with a better experience.
When Do We Collect Information?
We collect your information when you:
Place an order
Fill out a form
Use live chat
Provide information during an enquiry
What Information Do We Keep?
We only keep information necessary for managing your orders and enquiries. This may include your name, address, email, phone number, and details of your purchases or enquiries.
You can request a copy of the information we hold about you by writing to us.
How Long Do We Keep Your Information?
We keep your information for as long as you are a customer of Branded Door Mats, and for a reasonable period afterwards to comply with legal and tax obligations (e.g., .
How Do We Use Your Information?
We may use your information to:
Personalise your experience on our website
Process and deliver your orders (including sharing details with couriers and manufacturers when necessary)
Request reviews and feedback
Respond to enquiries via phone, email, or live chat
How Do We Protect Your Information?
Our website is regularly scanned for security vulnerabilities.
Your information is stored on secure networks, accessible only by authorised staff.
Sensitive information, such as payment details, is encrypted using SSL (Secure Socket Layer) technology.
All payments are processed through secure payment gateways — we do not store your payment details on our servers.
Cookies
Yes, we use cookies to:
Remember and process items in your shopping cart
Understand your preferences for future visits
Collect aggregate data about site traffic and usage
You can disable cookies in your browser settings, but some website functions may not work properly without them.
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties, except where necessary to design, manufacture, or deliver your order (e.g., couriers).
Third-Party Links
We do not include or link to third-party products or services on our site.
Google Advertising
We use Google services such as:
Google AdSense
Google Analytics
Remarketing with Google AdSense
Demographics and Interests Reporting
Google may use cookies (including the DART cookie) to show ads based on your visits to our site and other websites. You can manage your Google ad preferences here or opt out via the Network Advertising Initiative.
Do Not Track Signals
Our site respects Do Not Track (DNT) browser settings. When enabled, we do not plant cookies or use advertising trackers.
Third-Party Behavioural Tracking
We do not allow third-party behavioural tracking on our website.
Contact Us
If you have any questions about this Privacy Policy or the information we hold about you, please contact us at admin@brandeddoormats.co.za
.